Level 5 Management and Leadership


The Level 5 NVQ Diploma in Management and Leadership (QCF) is a qualification aimed at individuals who intend to develop and gain formal recognition of their competence of working as managers, heads of departments or directors.  Use evidence from your workplace, so you can learn while you earn. Please note that minimum numbers apply for this course to run.


The Level 5 Diploma in Management and Leadership (QCF) is aimed at aspiring managers and  leaders as well as current leaders seeking to develop their skills.  All students will cover the main units;  developing strategic plans, designing business processes, managing strategic change, leadership and management skills. There are a range of optional units.

At LCAM develop your leadership and management skills and transform your career.

Sample Topic: Strategic business positioning.

To achieve this qualification, learners must complete a minimum of 53 credits: 22 credits from the Mandatory Group and a minimum of 23 credits from Optional Group A. A maximum of 8 credits can come from Optional Group B.

GroupUnit NoUnitLevelCreditGLH


Mandatory Units

M1Contribute to the development of a strategic plan5531
M2Design business processes5523
M3Manage strategic change5725
M4Provide leadership and management4528


Optional Units Group A


A5Establish business risk management processes5529
A6Promote equality of opportunity, diversity and inclusion5526
A7Develop and manage collaborative relationships with other organisations5528
A8Optimise the use of technology5629
A9Manage product and/or service development5523
A10Develop and maintain professional networks4315
A11Develop and implement an operational plan4524
A12Encourage learning and development4316
A13Discipline and grievance management4326
A14Develop working relationships with stakeholders4420
A15Manage a tendering process4421
A16Manage physical resources4426
A17Manage the impact of work activities on the environment4430
A18Prepare for and support quality audits4317
A19Conduct quality audits4321
A20Manage a budget4426
A21Manage a project4738
A22Manage business risk4627
A23Manage knowledge in an organisation4534
A24Recruitment, selection and induction practice4633
A25Manage redundancy and redeployment4639
A26Lead the development of a knowledge management strategy7733
A27Lead the development of a quality strategy7420
A28Lead the development of a continuous improvement strategy7528
A29Manage strategic marketing activities5728


Optional Units Group B


B30Manage Health and Safety in own area of responsibility4515
B31Contribute to the design and development of an information system4523
B32Manage information systems4630
B33Manage events4649
B34Manage customer service operations4723
B35Review the quality of customer service4420
B36Developing sales proposals4530
B37Prioritising information for sales planning4320

Start Date: Flexible

Length of Course: The maximum time that you may take to complete your course is 9 months. 

This is a 100% distance learning course so it’s your choice.  Study at home, at work, on the beach or on the go.

Online tutorials, videos, elearning materials, activities, projects, one-to-one support and more to equip you with the knowledge and skills that you will need to pass the course.

You will create a portfolio of evidence.

You do not need to have specific qualifications to do this course.  

We do recommend that you have a:

  • good command of English (written and spoken)
  • general understanding of business and management practices

You need to be computer literate and have:

  • access to a computer (a tablet or smart phone may also be used and will require an app to be installed)
  • access to the internet

You may also need occasional access to a printer.